Smartech Philippines | Smart Solutions

Japanese Innovation, Filipino Heart: Transforming Your Business

High-performance management systems designed for local growth and scalability. Elevate your operations with Japanese precision in the Philippines.

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Business Transformation

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Stop the Chaos. Embrace Control.

What we can do in the Philippines.

Traditional Chaos
BEFORE
The Traditional Chaos
SWITCH TO
SMARTECH
Organized Environment
AFTER
Organized. Simple. Smartech Solution.

Q-go Queue Management

The digital bridge between businesses and customers, restoring time and dignity to every Filipino.

  • Medical Clinics
  • Shopping Malls
  • Restaurants
  • Telcos
Try 14 days Free Trial
Q-go
Zen

Zen Business ERP

The most complete digital ecosystem for Filipino restaurants. Manage everything from KDS to POS.

  • Table Control & KDS
  • QR Code Ordering
  • Stripe Inventory Sync
Try 14 days Free Trial
DEVELOPMENT STAGE

Medy (Upcoming)

Specialized platform for medical clinics. Streamline patient records with Japanese precision.

Coming Soon
Medy

Need a Specific Solution?

Our team is ready to turn your requirements into digital reality. We build what your business needs to scale.

Contact us

Frequently Asked Questions

How fast can I start using the system?

Our platforms are 100% Cloud-based. Access is immediate after registration. The average time to start operating the system is between 5 to 20 minutes, depending only on how fast you set up your items in the dashboard.

Does the system work on any device?

Our system was developed to operate on any device. This way, our clients are not dependent on specific hardware and are free to use what is most convenient, such as tablets, smartphones (Android/iOS), or computers via Google Chrome.

Does Smartech provide the hardware (tablets/printers)?

Smartech is a software company. We provide a list of recommended specifications so you can use your own devices or buy what you prefer in the local market, maintaining your total independence.

What happens during an internet blackout or no connection?

The system is Cloud-based and optimized for stability. In case of local internet failure, it can be operated perfectly via mobile data (4G/5G). Since it works on tablets and smartphones, your operation doesn't stop during power outages as long as your devices are charged.

What payment methods are available?

We accept major credit/debit cards via Stripe, PayPal, as well as local Philippine options like GCash, Maya, and bank transfers.

Is the support local in the Philippines?

Yes! Our team is based locally and, unlike most of our competitors who do not have a structure in the Philippines, Smartech Global Philippines has teams to offer on-site service if necessary.

Can I manage more than one unit/branch with the same system?

Absolutely. Our systems are built for scalability. You can manage multiple branches from a single central dashboard, monitoring real-time data across all locations.

Can Smartech design a specific system for my company?

Yes! Our local team is ready to turn your specific requirements into digital reality through our custom development services. We can build solutions tailored to your unique business needs.

Can I cancel my contract at any time?

Yes. Our monthly plans have no lock-in periods. You can cancel whenever you want, and you will have access until the end of your current paid billing cycle.

What happens if my payment is overdue?

We offer a 7-day grace period. After this, the system will be temporarily suspended until payment is settled. Your data will be safely stored for 60 days.

Can I change my plan later?

Yes, you can upgrade from Standard to Premium or change your billing cycle (monthly to annual) at any time directly through your admin panel.

Is there a refund for Annual Plans?

Annual plans are non-refundable. This is because they are offered with significant discounts (up to 2 months free) and involve long-term resource allocation.

Does Smartech provide 24/7 support?

Our local team provides dedicated support during Philippine business hours. For after-hours, we have an extensive online help center with video tutorials to help you solve common issues quickly.

Is the system BIR compliant for tax purposes?

Our systems focus on operational management and efficiency. While we provide detailed sales and inventory reports that can be exported for your tax filings, we recommend consulting with your accountant for direct BIR integration requirements.